Completion date: January 22, 2026
Location: Jacksonville, FL
During the safety inspection, we discovered the operator bracket was barely secured to the door stile—two of three screws were nearly backed out completely. We also found the door was extremely heavy when disengaged from the opener. After weighing the door, we determined the current springs were undersized, causing the opener to strain when lifting. We presented our findings and explained the issues in detail. We recommended replacing the failed operator bracket with an adjustable operator bracket and replacing the springs with properly sized units. The incorrect spring size was causing excessive strain on all door.
Adam Stanton, Deklin Casey